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Team Leaders/Supervisors hold operational and project responsibilities, they manage teams and provide direction and guidance to achieve set goals.

This Apprenticeship has been designed for those who have just moved into a relevant position, as well as for those who may have experience but wish to develop their theoretical understanding of management skills.

Throughout this 18 month programme, you will develop the skills and knowledge needed to become an effective Team Leader or Supervisor.

You will spend 20% of your working hours in study and development in order to develop the knowledge and skills needed in this Level 3 programme. Taught lessons and workshops provide the basis for learning, equipping you with the theoretical knowledge needed for effective performance in the business environment. Reading, research and assignments are completed over a fixed period, with support from your assessor and tutor. Towards the end of your Apprenticeship you will need to demonstrate your competence in an industry designed End Point Assessment.

You will develop your skills across a range of competency areas including in leading and managing people, building a high performing team through effective communication, coaching, motivating and supporting team members to achieve operational plans.

You will demonstrate your ability to build effective relationships, manage project delivery and effective budgetary controls. As well as displaying resilience, flexibility, inclusiveness and professionalism to set an example for your team.


There are no formal entry requirements, however, before completion of your Apprenticeship you must have achieved a Level 2 qualification in English and Maths. You must also be employed in a role of sufficient complexity to be able to evidence the skills areas mentioned in the overview.

How will I be assessed?

Learners on this course will be assessed by an on-programme assessment of portfolio, multiple choice exams and End Point Assessment.