LEVEL 2: Online Course

This free online course is ideal for adults looking to further their personal and professional development by learning how to support individuals who present challenging behaviour. Complete the online resources to achieve a nationally recognised qualification.

Challenging behaviour is causing increasing concern today as many individuals have increasing levels of stress and uncertainty in their lives. The behaviour can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia.

Understanding the causes of challenging behaviour is the first step towards finding ways to support individuals and manage their behaviour.

This course will improve your understanding of the reasons why individuals display behaviour that challenges, and its impact, and it will help you to be able to support individuals effectively.

You will learn:

  • to understand behaviour that challenges
  • to understand how to support positive behaviour
  • to understand the importance of effective communication and the management of the behaviour that challenges
  • to understand the role of reflection and support for those involved in incidents of behaviour that challenges. 

How quickly you progress is up to you but typically learners take approximately 12-16 weeks to complete the qualification using the online resources.

Support is available throughout the course from your Assessor should you want advice and guidance.

The qualification will be fully funded (free to you) if you meet the following criteria:

  • You must be aged 19 years or over at the beginning of the academic year 
  • You must permanently reside in the UK
  • You must have lived in the EU for 3 years.